Resources for adult patients

USAIS have put together information and documents, some of which you will find in the information pack that you will receive as part of your assessment.  There is a separate page of information specifically for children.  You can access this here..  If you have any queries or would like any additional information email USAIS at

The British Cochlear Implant Group (BCIG) is a unique group of patients and professionals interested in the provision of cochlear implants in the UK.  Click on their logo below to learn more about them and their work.

The beginning of the patient journey

For more information on regarding implants and USAIS processes, go to these pages on our site:  Cochlear Implants and Bone Conduction Hearing Devices

Assessment process counselling leaflet

Association of Anaesthetists patient information leaflets

Essential Information post implant


BCIG Safety Information

Learning to listen with an implant

Cochlear Implants and Sports

Learning to Localise Sounds

Devices and Manufacturers

Advanced Bionics

Getting to know your Neptune (for children)

Getting to know your Naida Q90


Getting to know your Nucleus 7

Top tips for streaming using an Apple device


Getting to know your RONDO

Getting to know your SONNET

Devices that support hearing

Smartphones – Many smartphones offer features that can help with communication.  Apples Shops for example host training events.  USAIS will post information about these events.

Video calls – Video call apps such as Zoom and Teams offer a caption service.  Speak to a member of our rehab team if you would like more information about this.  Contact us on

The Otter Voice Meeting Notes app provides automated meeting notes for Zoom, Google Meet, Microsoft Teams when you work from home.

Risk of Loss and Damage to processors

Processors are reliable but they can become lost or damaged.  It is possible to “hire” a spare processor and associated kit when travelling away from home, as USAIS cannot send replacement processor to other countries.  USAIS has a form for when a processor is lost or damaged.  Links to these forms are below.

Holiday Loaner Processors

Lost Processor form

Helping with Listening Effort

The cochlear implant is amazing technology.  However, even though it helps you to hear, it is not exactly the same as hearing normally.

Everyone has to use some listening effort to understand speech but cochlear implant users work harder than a person with typical hearing because they must fill in the gaps in sound.

The “Go for Gold!” leaflet provides further information about “listening effort” as well as helpful hints and tips on how to manage this.

Go for Gold – Leaflet for Adults

Go for Gold – Easy Read Leaflet