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Coronavirus – a book for children (with BSL)

This child-friendly book explains Coronavirus in a language many children will understand and there is link to a BSL story teller as well. Online link to the Coronavirus - a book for children This is just one resource on our Coronavirus support web page.  The page contains links to many resources and services that can help in this difficult time. Continue reading →

Auditory Implant Service Clinic opening on 22nd June 2020 (with BSL)

As of Monday, 22nd June 2020, the University of Southampton Auditory Implant Service will be open to see patients and families in our clinic, in line with government and NHS easing of restrictions.   We will have a limited number of patients in clinic to ensure that everyone is kept safe in the current circumstances.  We will send information on what to expect when you arrive with all appointment letters. Continue reading →

COVID-19 Update – USAIS is accepting referrals (with BSL)

USAIS is accepting referrals for candidates for cochlear implantation or bone-conduction hearing instruments from NHS providers. More information and our contact details can be found at . We are pleased to say that we have been able to carry out some cochlear implant operations since the beginning of May.  Unfortunately our current waiting list for surgery is significantly longer than usual. Continue reading →

Face coverings for patients

        One of our patients and staff members have been sewing face coverings which will help with lipreading.  Staff are also crocheting ear savers so the elastic on the masks doesn’t knock off any hearing devices behind the ear. These are NOT medical masks but can be used for personal use on transport, shops etc. They are washable at 60 degrees. We will have these available for patients in reception - please feel free to take what you need. Continue reading →

Bank Holiday Friday – 8th May 2020

Friday 8th May 2020 is a Bank Holiday and USAIS will be closed. You will be able to leave a message on the following:   General Enquiries Tel 023 8059 5375 General Enquiries email on   Spares and Repairs Tel 023 8058 4068 Spares and Repairs email on   Staff will return to work at 10am on Monday 11th May.  See for more information about our opening hours. Continue reading →

Childrens’ Commissioner’s Guide to Coronavirus and other information to support children

Here is a guide to Coronavirus for children. Childrens' Guide to Coronavirus USAIS has much more information about resources for children on our Website Resources to support children The website also has a whole page of information about looking after your own and your family's mental health during the Coronavirus outbreak. Looking after your family's mental health If you have any specific concerns you have contact USAIS directly. Continue reading →

FREE BSL Service launched to support with health appointments during COVID-19 crisis The Deaf Health Charity, SignHealth and online interpreting company InterpreterNow, have together launched ‘BSLHealthAccess’ which enables the provision of immediate, on demand access to British Sign Language (BSL) interpreters for communication with Deaf people in health settings free of charge during the current Coronavirus situation. Continue reading →