Useful Contacts


Purpose of contact Telephone and Mobile Email
General Enquiries Telephone 023 8059 3522
Spares and Repairs 023 8058 4068
SMS (Text only) 078 8779 0765  

Referrals and Operations

Referrals & Enquiries

Fiona Jones (NHS Bone Conduction Hearing Implants/Devices)
Helen Wilkinson-Tough (NHS Cochlear Implants) (please note this email is not secure – please encrypt all patient identifiable information)


Petrina Butler

AIS Plus (Self-funding Cochlear Implants, Private Hearing and Balance, Auditory Processing Disorder)

For information about our additional services contact:

Fiona Jones, Senior Administrator

 Useful Contacts

Locality Team Leader Clinical Secretary Surgeon
Central Anna Duncan Laura Cook Mr W Hellier
East Nicola Sheppard Helen Stockley Mr M Pringle / Mr M Geyer
North Sarah Baumann Ryan Brewster Miss C Xie
West Roberta Buhagiar Karen Harley Mr T Mitchell / Mr R Vithlani

Illeanna Smith – Senior Administrator (Clinic Secretaries)

Cath Grimer – Clinic Support Manager

Mel Alarcon – AIS Admin Team Manager

Communication and Training

Anna Read, Senior Administrator