Useful Contacts
General
| Purpose of contact | Telephone and Mobile | |
| General Enquiries Telephone | 023 8059 3522 | ais@soton.ac.uk |
| Spares and Repairs | 023 8059 4068 | ais.repairs@soton.ac.uk |
| SMS (Text only) | 078 8779 0765 |
Referrals and Operations
Referrals & Enquiries
Fiona Jones (NHS Bone Conduction Hearing Implants/Devices)
Helen Wilkinson-Tough (NHS Cochlear Implants)
ais.referrals@soton.ac.uk (please note this email is not secure – please encrypt all patient identifiable information or use one of our secure email addresses)
Operations/Surgeries
Secure Email
USAIS has secure email addresses for the transfer of confidential patient information. These are secure only to and from another secure email address. These email addresses have been set up and accredited in accordance with the “NHS DCB1596 secure email standard” for sharing patient identifiable and sensitive information.
| Purpose of contact | |
| Information relating to planned operations | ais.operations@securemail.soton.ac.uk |
| Confidential information relating to patients | ais.admin@securemail.soton.ac.uk |
AIS Plus (Self-funding Cochlear Implants, Private Hearing and Balance, Auditory Processing Disorder)
For information about our additional services contact:
Fiona Jones, Senior Administrator
aisplus@soton.ac.uk
Useful Contacts
| Locality | Team Leader | Clinical Secretary | Surgeon |
| Central | Anna Duncan | Laura Cook | Mr W Hellier |
| East | Nicola Sheppard | Helen Stockley | Mr M Pringle / Mr M Geyer |
| North | Sarah Baumann | Karen Harley | Miss C Xie |
| West | Roberta Buhagiar | Reena Patel | Mr T Mitchell / Mr R Vithlani |
Illeanna Smith – Senior Administrator (Clinic Secretaries)
Cath Grimer – Clinic Support Manager
Mel Alarcon – AIS Admin Team Manager
Communication and Training
Anna Read, Senior Administrator
ais.training@soton.ac.uk