Welcome to AIS

The University of Southampton Auditory Implant Service (USAIS) was established in 1990 to help severely to profoundly deaf adults and children. Since the programme began at this centre the surgeons have implanted over 2,000 auditory implant devices.

Detailed information about opening hours and contact details are available on the contact us page

The service is closed weekends and bank holidays and the service is adjusted during University Closure Days which occur around Christmas and Easter. 

The next closure days will be over the Easter period.  Please see details below:

Date Opening hours
Wednesday 16th April 2025 (Closure Day) 10:00 am – 4:00 pm
Thursday 17th April 2025 (Closure Day) 10:00 am – 4:00 pm
Friday 18th April 2025 (Good Friday) CLOSED
Saturday-Sunday 19th – 20th April 2025 CLOSED
Monday 21st April 2025 (Easter Monday) CLOSED
Tuesday 22nd April 2025 8:00 am – 6:00 pm

Go to our Contacts page for information about who to contact if you need support (Click on link below)

Contact + Times


If you have a medical emergency with a Cochlear Implant or Bone Conduction Hearing/Middle Ear Implant over the weekend, or at any other time when we are not open, please call 111 in the first instance before visiting A&E.  If you do visit A&E, ask to see the on-call ENT doctor.