How to get support if you are experiencing mental health difficulties

If you are experiencing stress, feelings of anxiety or low mood, you can use the NHS mental health and well being advice website for self-assessment, audio guides and practical tools 

Every Mind Matters also provides simple tips and advice to start taking better care of your mental health.

If you are still struggling after several weeks and it is affecting your daily life, please contact NHS 111 online. If you have no internet access, you should call NHS 111.

You can also call NHS 111 in BSL by visiting or use their app on your mobile device.

There are details of other services which provide help and support for mental health/emotional health difficulties – details found in the Emotional well being section of the AIS website for information 

If you are experiencing a medical emergency 

In a medical emergency call 999. This is when someone is seriously ill or injured and their life is at risk. A mental health emergency should be taken as seriously as a physical health emergency.

For more information please see:

You can register your phone to send SMS or text message directly to the emergency services. Please see:

Information from

Information from