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Emergency Video Relay Service for BSL Users available in 2022 (with BSL)

Ofcom have announced that BSL users will be able to contact emergency services using video relay in 2022. Ofcom are requiring telephone and broadband providers to offer a free 24/7 video relay service for BSL users to contact the emergency services, via a dedicated mobile app and website. Ofcom announced their decision on 22nd June 2021.  In March 2021 a relay service which supported BSL users to communicate with healthcare providers ceased due to a lack of funding. Continue reading →

Development of a wearable haptic device based on CI professionals and users’ recommendations

  Ahmed Bin Afif is an Institute of Sound and Vibration (ISVR) PhD student.  He is working with the Auditory Implant Service (AIS) to explore ways to improve cochlear implant users’ access to sound, particularly in more challenging listening environments.   As part of this work, we are looking at developing a vibro-tactile (also known as haptic) device. Continue reading →

How to get support if you are experiencing mental health difficulties

If you are experiencing stress, feelings of anxiety or low mood, you can use the NHS mental health and well being advice website for self-assessment, audio guides and practical tools  Every Mind Matters also provides simple tips and advice to start taking better care of your mental health. If you are still struggling after several weeks and it is affecting your daily life, please contact NHS 111 online. If you have no internet access, you should call NHS 111. Continue reading →