Emergency Video Relay Service for BSL Users available in 2022 (with BSL)
Ofcom have announced that BSL users will be able to contact emergency services using video relay in 2022.
Ofcom are requiring telephone and broadband providers to offer a free 24/7 video relay service for BSL users to contact the emergency services, via a dedicated mobile app and website.
Ofcom announced their decision on 22nd June 2021. In March 2021 a relay service which supported BSL users to communicate with healthcare providers ceased due to a lack of funding.
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