Auditory Implant Service

Remote Care

CI users worldwide

Many resources are required to provide post-operative care to patients who receive a cochlear implant.  The implant service commits to lifetime follow-up. The patient commits to regular adjustment and rehabilitation appointments in the first year and annual follow-up appointments thereafter.  Offering remote follow-up may result in more stable hearing, reduced patient travel expense, time and disruption, more empowered patients, and greater equality in service delivery.

The lead staff member in this is Dr Helen Cullington.


Remote Care Research Project


Dr Helen Cullington, Principal Clinical Scientist (pictured) is currently funded by The Health Foundation to deliver a project investigating the impact of telemedicine and remote care for cochlear implant patients. A group of 30 people with cochlear implants are using a personalised online support package for six months which will monitor their hearing and allow them to do their own rehabilitation and device care within the comfort of their own home; 30 other people with cochlear implants are in a control group.

Dr Cullington presented her most recent findings at the BCIG 2017 Annual Conference, and you can view this below:

Remote Care at BCIG Annual Conference

You can follow the British Cochlear Implant Group on Twitter @BCIG

In collaboration with That’s Solent TV, Helen has created a video to give some more information on the project.

You can find more information via these useful links:

University of Southampton – Research project: Telemedicine in cochlear implants

The Health Foundation – Research Project description 

University of Southampton Press Release

Remote care Twitter account



Cullington, H. E. and T. Aidi (2017). “Is the digit triplet test an effective and acceptable way to assess speech recognition in adults using cochlear implants in a home environment?” Cochlear Implants Int: 1-9.

Cullington, H. E. and A. Agyemang-Prempeh (2017). “Person-centred cochlear implant care: Assessing the need for clinic intervention in adults with cochlear implants using a dual approach of an online speech recognition test and a questionnaire.” Cochlear Implants Int: 1-13.

Cullington, H. E., et al. (2016). Randomised controlled trial of remote care for adults with cochlear implants. British Cochlear Implant Group. London.

Cullington, H., et al. (2016). “Personalised long-term follow-up of cochlear implant patients using remote care, compared with those on the standard care pathway: study protocol for a feasibility randomised controlled trial.” BMJ Open 6(5): e011342.