Troubleshooting Guides
Below you can find links to troubleshooting guides from the manufacturers of our processors. If you cannot find what you are looking for contact a member of the USAIS team on ais.repairs@soton.ac.uk
Advanced Bionics processors include:
Naida CI Marvel, Naida Sky Marvel,
Advanced Bionics Device Support page – to be added
Cochlear processors include:
Nucleus 7 (N7), Nucleus 8 (N8), Kanso 2, BAHA 7, BAHA 5 SuperPower
Cochlear Device Support page – all Cochlear Implant and Bone Conduction processors
MEDEL processors include:
Sonnet 2, Sonnet 3, Rondo 3, ADHEAR
MED-EL Device Support page – all Cochlear Implant and Bone Conduction processors
Oticon processors include:
Ponto 4, Ponto 5 and Ponto 5 Superpower