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Christmas Closure Days at the University 2024

As people prepare for the festivities and bank holidays over the next couple of weeks, USAIS is preparing for the University Closure Days. The University is closing on 24th December this year, so the last day of normal service for USAIS will be Monday 23rd December 2024.  Normal service will be resumed on Thursday 2nd  January. USAIS does not operate on weekends or Bank Holidays. Continue reading →

National Grid Priority Service – charging your device

The National Grid Priority Services Register (PSR) provides extra help and additional support during a power cut for elderly, very ill or disabled people, or those who rely on power for medical equipment. This includes hearing aids and processors with a rechargeable battery. While power cuts can still happen, if you register, the National Grid will do everything they can to keep you connected. Continue reading →

MEDEL Newsletter – November 2024

MEDEL's latest Newsletter contains information about the following: Research on OTOPLAN, the latest MEDEL software Impact of Cochlear Implantation on the Partner Relationship Direct Streaming for SONNET 3 Rehabilitation with the STIWELL Photos from the recent MEDEL Meet Up in Reading If you would like to read the latest MEDEL Newsletter, please click on the link below MEDEL Newletter - November... Continue reading →

Patient parking permits to be abolished

From Monday 25th November, patients will no longer be required to display yellow parking permits when parking on the University site. The University has installed cameras and parking enforcement will be based on number plate recognition. Patients who enter their registration number on a tablet in USAIS reception will be able to park on the University campus, in all spaces except for the Pay and Display and Prebooked Parking. Continue reading →

Is your N8 processor able to pair with your smartphone?

The N8 is the latest and most advanced over-the-ear processor from Cochlear.  It has the latest technology and should be able to pair with other devices, such as Smartphones, mini mics, the CR310 remote control and even your doorbell via Bluetooth. Cochlear have advised USAIS of an issue they have discovered with the pairing of some of the latest N8 processors.  The affected processors work well as hearing devices, but they won't allow Bluetooth paring. Continue reading →

MEDEL Webinar featuring Rondo 3 – 19th October 2024

During this webinar, Joel will discuss his life using his RONDO 3 Audio Processors with the AudioStream Adapters, and how valuable reliable connectivity is for his profession. Join us on Saturday 19th October 9.30 – 10:00am to learn more about the RONDO 3 AudioStream Adaptor. This webinar will also include a Q&A session where attendees will be able to ask any questions to Joel or a clinical specialist. Continue reading →

USAIS Appointments

The number of appointments hosted by USAIS increased to over 9,000 during the period from 1st April 2023 to 31st March 2024.  Hannah Turner is our in-house BSL interpreter and she attended the majority of those appointments that required this support.  Sometimes, we need to book and pay for BSL and Language interpreters to support the patients who need this. Continue reading →