COVID-19 Further Update 19/03/2020 (with BSL)

AIS will be running a reduced service from MONDAY 23 March 2020. 

Our opening times will be 10am till 4pm

We will have staff working on different rotas to minimise numbers in clinic so patients might see different members of staff to the ones they usually see.

We are currently in the process of contacting patients and families whose appointments need to be cancelled, or if the start times need to be changed.  We can assure you that these will be re-booked in due course.

Staff will not be able to visit families at home for the time being.

We are expecting that most of our surgeries will be cancelled over the next few weeks. We understand that this will be a great disappointment to patients and their families, and we will endeavour to re-schedule these once we are given the go ahead from the NHS.  Patients will be contacted individually if their planned surgery is affected.

Please do let know us if you experience any difficulties with your hearing and we can help you troubleshoot, and/or book you an appointment if appropriate.

The Repairs Service will continue as normal.  We are putting in place contingencies to cover both staff shortages and supply chain disruption.

We would ask that you do not come to clinic if you are experiencing any COVID-19 symptoms or need to self-isolate.