Auditory Implant Service Patient Newsletter – Winter 2019

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Winter 2019

Welcome to our new email patient newsletter. We will be keeping you up-to-date with all the latest news, patient stories and service updates straight to your email inbox…

CHARITY UPDATE

CYCLE RIDE
Five members of the AIS team took part in a 45 mile cycle ride from Buckingham Palace to Windsor Castle to raise money for the Prince’s trust in October this year. They raised an amazing £675 for this wonderful cause that helps young people into education, training and employment. Well done team!

CHARITY BALL
After Shaun started using his new cochlear implant, his family were inspired to fund-raise to help the Auditory Implant Service. Earlier this year they organised a charity ball at Lakeview Manor in Devon.  Guests enjoyed dinner, dancing to a live band and a fork buffet as well as a Charity Auction. An incredible £1,500 was raised for AIS. To read more about the event CLICK HERE.

SERVICE UPDATES

NEW PATIENT ADMINISTRATION DATABASE
 
USAIS will be moving over to a new administration database in January 2020. Whilst we will be scheduling fewer routine appointments during January we look forward to the benefits of a new database which will allow us to meet the needs of more patients. For more information please CLICK HERE.
 

SERVICE DELIVERY TO CHILDREN AND YOUNG PEOPLE (CYP)

Recently USAIS have reviewed the service that is delivered to the CYP on our programme. Letters have been sent to all parents, carers and local services that will be affected by the change. If you would like to read more about the changes, please CLICK HERE.

COCHLEAR IMPLANT HOME CARE

“The CHOICE app is a great way to manage hearing without leaving the comfort of your sofa!  A big incentive in these winter months”

CLICK HERE for more information.

TINA’S STORY 

“Having a Cochlear Implant and meeting people from SoCo has changed my life …. for the best!!”

CLICK HERE to read Tina’s story

CHRISTMAS OPENING HOURS

Over the Christmas period AIS will be running a reduced spares and repairs service on certain days. Outside of these hours please call and leave a voicemail, email, text or use the spares and repairs section of our website and we will respond as soon as possible. We return to normal clinic hours on the 2nd of January.


24 December – Limited repairs cover 10am – 4pm
25 December (Christmas day) – No service
26 December (Boxing day) – No Service
27 December – Limited repairs cover 10am – 4pm
30 December – Limited repairs cover 10am – 4pm
31 December – Limited repairs cover 10am – 4pm
1 January (New Year’s Day) – No serviceWe hope you have a wonderful Christmas and a very Happy New Year!

IMPORTANT

If you change your GP it is essential that you let us know your new GP details immediately please. If the GP on our records is not the GP that you are currently registered with we may not be able to send you any spares or arrange to see you. 

DO YOU HAVE ANY GOOD NEWS STORIES OR EVENTS FOR OUR NEXT NEWSLETTER?

Contact us: 

ais@soton.ac.uk

 

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